8 reviews for Motorola One 5G Ace (2021) 128GB+6GB RAM 6.7″ Display XT2113-2 Smartphone (Locked to T-Mobile ONLY) – Volcanic Gray (Renewed)
Rated 1 out of 5
Mary K –
We Purchased two refurbished phones, the first phone, when we began the set up process a yellow rectangular screen appeared on the screen indicating that it was not a Motorola phone but a Samsung phone with complete build details ie serial number Andy everything. I should’ve left it alone but I tried to program it and one of the first options was to upgrade the operating system from 10 to operating system 11 which we did. It appears that whoever serviced and boxed and shipped this particular phone tried to install Samsung operating system and the phone was a nightmare from the get-go. The second phone was wonderful, easy to set up, loved it and then suddenly — without warning — it had connectivity issues with the telephone, couldn’t make phone calls, wouldn’t receive phone calls, wouldn’t acknowledge phone calls. T-Mobile techs had no solutions whatsoever for us. We are in the process of returning these two Refurbished phones and we have ordered two brand new Motorola One 5G Ace phones. We trust Motorola but if we ever find out who Refurbished and sent us those phones, we will never trust them again.
Rated 4 out of 5
J.K.Canelón –
Phone does not have numeric code to continue or perhaps I am overlooking something
Rated 5 out of 5
Scott –
I have no problems
Rated 4 out of 5
pam roj –
battery isn’t that long as advertized it takes long for start up. Everything else is so good so far
Rated 5 out of 5
Jaher Duarte –
Excelente producto me ha salido muy bueno y estoy satisfecho
Rated 2 out of 5
Antonio R. –
Worst battery life of any phone I’ve ever owned
Rated 4 out of 5
Greg Y –
Great phone. Took a star off for problem in shipping wrong model. They took care of this but should not have happened. Otherwise good product, good company to deal with and happy so far.
Mary K –
We Purchased two refurbished phones, the first phone, when we began the set up process a yellow rectangular screen appeared on the screen indicating that it was not a Motorola phone but a Samsung phone with complete build details ie serial number Andy everything. I should’ve left it alone but I tried to program it and one of the first options was to upgrade the operating system from 10 to operating system 11 which we did. It appears that whoever serviced and boxed and shipped this particular phone tried to install Samsung operating system and the phone was a nightmare from the get-go. The second phone was wonderful, easy to set up, loved it and then suddenly — without warning — it had connectivity issues with the telephone, couldn’t make phone calls, wouldn’t receive phone calls, wouldn’t acknowledge phone calls. T-Mobile techs had no solutions whatsoever for us. We are in the process of returning these two Refurbished phones and we have ordered two brand new Motorola One 5G Ace phones. We trust Motorola but if we ever find out who Refurbished and sent us those phones, we will never trust them again.
J.K.Canelón –
Phone does not have numeric code to continue or perhaps I am overlooking something
Scott –
I have no problems
pam roj –
battery isn’t that long as advertized
it takes long for start up. Everything else is so good so far
Jaher Duarte –
Excelente producto me ha salido muy bueno y estoy satisfecho
Antonio R. –
Worst battery life of any phone I’ve ever owned
Greg Y –
Great phone. Took a star off for problem in shipping wrong model. They took care of this but should not have happened. Otherwise good product, good company to deal with and happy so far.
Rolando –
Un buen teléfono por el precio