Selling Wireless Gaming Gear Brand – Based on independent sales data (FEB ‘19 – FEB’20) of Wireless Gaming Keyboard, Mice, and PC Headset in units from: US, CA, CN, JP, KR, TW, TH, IN, DE, FR, RU, UK, SE, TR
PowerPlay wireless charging: Never worry about your battery life again. Add the power play wireless charging system to keep your G502 Lightspeed Wireless Mouse and other compatible G mice charged while at rest and at play. Powerplay wireless charging system sold separately
Light speed wireless gaming mouse: Exclusive Logitech G ultra-fast wireless technology used by Pro gamers in competitions worldwide
Hero 25K sensor through a software update from G HUB, this upgrade is free to all players: Our most advanced, with 1:1 tracking, 400plus ips, and 100 – 25,600 max dpi sensitivity plus zero smoothing, filtering, or acceleration
11 customizable buttons and hyper fast scroll wheel: Assign custom macro and shortcut commands to the buttons for each game with Logitech G hub software. Use hyper fast scrolling to rapidly review menus, long web pages and more
Adjustable weight system: Arrange up-to six removable weights inside the mouse for personalized weight and balance tuning
Lightsync RGB technology: Fully customize RGB lighting from nearly 16.8 million colors, synchronize lighting with your game-play, and create your own personal RGB animations
Plastic neutral certification: For every kilogram of plastic used in G502 light speed mice, Logitech G helps fund plastic recycling programs that offset an amount of ocean-bound plastic equal to the amount used in G502 light speed
Brand
Logitech G
Series
G502 Lightspeed Wireless Gaming Mouse
Item model number
910-005565
Hardware Platform
PC
Operating System
Mac OS X 10.7 Lion, Chrome OS, Windows 7
Item Weight
14.2 ounces
Product Dimensions
2 x 4 x 8 inches
Item Dimensions LxWxH
2 x 4 x 8 inches
Color
Black
Power Source
Battery Powered
Batteries
1 Lithium Polymer batteries required. (included)
Manufacturer
Logitech
Country of Origin
China
Date First Available
May 8, 2019
9 reviews for Logitech G502 Lightspeed Wireless Gaming Mouse with Hero 25K Sensor, PowerPlay Compatible, Tunable Weights and Lightsync RGB – Black
Rated 4 out of 5
Belt and Road –
Logitech G502 Lightspeed mouse is very good, but there are little issues and annoyances with most of its aspects, so I will mainly focus on those.
Ergonomics are between fair and good. I am using palm grip, and I have medium hands. The overall shape is nice and compact-ish. The ‘Forward’ thumb button’s placement feels perfect to me. The ‘Back’ thumb button (the one closer to the wrist) is a bit too near for my liking, while the G6 ‘Sniper’ button is too far, so I have to slightly shift my grip to reach it with the tip of my thumb. The G9 button on top is virtually inaccessible without completely removing your hand from the mouse (in front of the wheel at the very tip of the mouse would have been so much better – and yes, I have an old mouse like that… from Logitech!). The G7 and G8 buttons are flush with the Left button, so while easy enough to reach, it’s a bit hard to feel them with the fingertip (form over function). The WheelRight button is much more difficult to click than WheelLeft, and that’s simply because the main/Left button is a bit concave, with a lip of sorts towards the wheel, so pressing WheelRight tends to also press on that lip, and sometimes trigger a Left click. Lastly, the MicroUSB charging cable is hard to extract from the very deeply recessed charging socket. Yes, I am sort of nitpicking, but I feel that a top of the line mouse could have benefited from some actual usability testing – and not just a slick CAD design.
Software. It is not absolutely mandatory, but it lets you re-configure most things and buttons, so it is almost inevitable. It is called G HUB (or often GHub), and it’s not as bad as some think. It is relatively feature-rich and functional, but the interface is often enigmatic and far from discoverable (it’s a technical term). Here are some notes and examples. The Gear button remains unchanging, but can open either general GHub options or the device’s options – depending on the active screen, so it all works, but it’s not a good GUI design. Several recent releases refuse to install under Win7/x64 (2021.3.5164 worked for me), but you can later update to newer ones from the already installed copy, which is fine but incoherent. All recent installs have an issue with driver signing for logi_core_temp.sys, which is LGHUB Core Temperature Service, and which I don’t care about – as everything mouse-related works fine without it (the driver appears to be signed with certificates Win7 may not have by default, just ignore this whole issue). The installation itself is huge at close to 750MB, with around 200MB duplicated in 2 different folders. This doesn’t cause any problems, but it’s just shamefully inefficient.
Software functionality. We can adjust some general settings (e.g., DPI and lighting) and re-assign all buttons. Can’t have separate X and Y sensitivities. Macros are quite powerful. You can adjust delays, and even play with individual down and up sub-events for a given button (a.k.a. make/break events). While seemingly undocumented, the macro editor supports some more or less advanced features: multi-select, drag-and-drop, copy/paste. None of this is indicated in the GHub panel though, so you have to experiment and discover these things by trial and error.
Two modes. The mouse can work in the default “Software mode” or in the “On-board mode”. In the former, it is GHub that receives events from the mouse and decides what to do with them (click something or issue a keystroke or play back a macro or even a script). In the On-board mode, general setup and button assignments (keystrokes and simplistic macros) are “uploaded” to the on-board memory within the mouse itself, which has space for up to 5 separate profiles. In this mode, GHub is not doing anything. Which is precisely the way I like things (seeing as GHub is such a huge beast, with up to 6 drivers and services, and what not). And since switching the mouse into this marvelous On-board mode is far from intuitive, let me tell you how one goes about it (going from memory, so some steps may be slightly off). First, configure the mouse the way you like it in Software mode. In this ‘state’ too you can have multiple profiles, e.g., the default Desktop profile, and some application-dependent profiles, but let’s assume we’re working with just a single default profile. Once it’s configured, we go to the mouse options page by clicking that Gear button at top/right – within any mouse-specific screen (otherwise, you end up in GHub’s global settings, like I said before). In that screen, set “On-board Memory Mode” to “ON”. The setup screen gets a cyan-background prompt at the bottom “Enable software control to configure it and access all features”, but accepting this “helpful” offer appears to be equivalent to turning the On-board mode back off and switching back to Software mode, so just ignore that silly prompt. So, the mouse is now in On-board mode, yay, but don’t expect the mouse to behave the way you just configured everything in GHub. That’s because merely switching to On-board mode enables the default hardware Profile 1 (out of 5) in its default state (well, last state, to be precise), which does not contain any of our carefully thought-out customizations. We now need to “upload” our ‘software’ setup into the mouse. This is accomplished by clicking (or right-clicking, I can’t recall) the desired on-board profile, and selecting from the unintuitively laid-out pop-up menu the lower option “Replace with”… “Desktop” – as that was our default Software-mode profile. Once you do that, you’ll get little animated dots for a few seconds (upload process, I guess), and after that the mouse should behave as it was set up in Software mode. There. Note that it appears to be impossible to load (read back) a certain onboard profile back into the software to edit and re-load it, so don’t lose your potentially extensive customizations (see below).
If the mouse is in On-board mode, and is configured as desired, we can get rid of GHub. You could uninstall it if you like, or leave it on one computer and move the mouse to another. Basically, the mouse becomes 100% stand-alone, and you are free to use some light and efficient program to do something useful with all its buttons. I am using AutoHotkey for this, but you are free to use whatever suits you.
Additional GHub-related notes.
The file %LOCALAPPDATA%\LGHUB\settings.json contains all device settings. Back it up if you modify the setup extensively.
It’s in plain-text XML-style JSON format, and you can carefully edit it if you like (probably best done with GHub closed, and subsequently re-launched). You can, for example, create exotic keystroke assignments. Search the file for “cardId” values that look like GUIDs and end in a “01XX00000000” pattern. These XX are hexadecimal “USB Scan Codes” (google Scan Codes Demystified by John Savard) that you can also find in the “Universal Serial Bus (USB) HID Usage Tables” document (hut1_12v2.pdf) section “Keyboard/Keypad Page (0x07)” starting on page 53. Useful if F13~F24 and the like aren’t enough for you. Codes you could try: 85, 88, 8A, 8B, 90, 91, 93.
It appears to be impossible to have an on-board button perform both G-Shift and DPI-Shift together, at the same time. This might be possible via a LUA script, but those are executed by GHub, and so are not on-boardable.
My personal preferred setup is along these lines: G6 ‘Sniper’ button set to G-Shift. This gives me 7 additional easy-to-click buttons, plus 3 more buttons that are almost impossible to click with one hand (thumb back/forward and G9, which can be assigned to seldom-used functions, like battery level indication). No GHub at all after that, just AutoHotkey doing all the work.
To end on a positive note, most everything else is quite excellent. In particular, button feel is great, with no ‘play’ in any of them. We’ll see how long they last before starting to suffer from the dreaded double-clicks or other erratic behaviour. Then again, that’s where the 2-year warranty comes in. Bottom line: G502 could stand some minor improvements here and there, but it’s still a generally very good mouse.
Rated 1 out of 5
The Valensiya –
Battery is terrible, built in and about 24 hours of usable life. The software to set it up is really bad and unituitive – the g502 wired software was better.
WHY THE CRAP CAN’T I SAVE MY MACROS TO ONBOARD MEMORY? This was why I bought an upgrade, to take it between machines. But my macro’s only work with the LG software running. This is useless, and a HUGE downgrade from the 502 wired which CAN save macro’s to the mouse.
Very dissappointed I spent 200$ on this basically useless mouse.
Rated 1 out of 5
Renold –
I really wanted to keep the mouse… but in less than a week, left single clicks often registered as double-clicks. This is a common issue with new Logitech gaming mouse. Coming from a G903 that also had double-clicking issues, this is a big disappointment.
Everything else is great with the mouse, I have the original G502 and loved it.
Rated 1 out of 5
Kerry Mayers –
Mac users beware. The first week using this mouse was terrible. G hub software is buggy and sometimes doesn’t even detect my mouse. Today was the final stray, the application won’t even load and I uninstalled it and reinstalled it three times, and reset my laptop. Does Logitech patch their software regularly? Now I have to go all day without a mouse. Moreover, the design and feel of the mouse does NOT live up to the hype or the price. Returning this subpar mouse ASAP. Save your money.
Rated 1 out of 5
Gabba –
I ordered this mouse instead of the G Pro Wireless because I have a g502 Proteus which has lasted me years without issue and been the most comfortable mouse I’ve owned since my old mx518.
The Lightspeed version feels slightly lighter than the wired version and the scroll wheel has less heft, but otherwise it feels identical and the lightspeed low latency tech Logitech is using is really incredible. Macro support is great, and although the G hub software is still less user friendly than the old Logi Gaming Software, I was very impressed with the new mouse and ready to replace my wired g502. So… why two stars?
Within a couple days of owning it, maybe 5 hours of usage total, I noticed that the left button would sometimes double click when I pressed it once. It’s now doing this for ~50% of the presses and it makes the mouse utterly unusable. I’ve tried turning it on and off, running it in wired mode, resetting the profiles and reinstalling the software and nothing has worked so far. I reached out to Logitech support for an RMA and they haven’t replied yet. If I get a working replacement I’ll update this review, but now I’m worried about reliability with this mouse in a way that I’ve never been about a Logitech product before. There are multiple complaints about this same issue elsewhere so I can’t recommend this mouse for now. I was so ready to go wireless too…
Edit: Received an RMA replacement from Logitech after a lengthy and convoluted process where I had to send a video of the mouse double clicking so that they would send me a replacement without shipping back the broken one. The replacement mouse was great for about 3 months, but now the right mouse button registration “flickers” on and off when it’s held down. This is obviously terrible for any FPS where you need to hold to ADS and I’ve had to switch back to my old Proteus again.
Now I have two useless $200 wireless mice and after requesting another RMA, they now want me to record myself destroying the replacement with a power tool before they’ll send me another one. At this point, I’d really just like a refund. I really wish I could recommend this product, but until Logitech gets a new switch supplier I do not recommend ever buying one of their new gaming mice.
Rated 2 out of 5
Scott W –
Updated: Less than a year in I finally started experiencing the dreaded double click when single clicking. It happens just enough to cause me grief at times. Definitely my last Logitech mouse as they seem very prone to this. After spending $$ on the mouse and wireless pad, this mouse ended up costing a good chunk to not even last a year. I do like the comfort with the wireless. Buyer beware.
Updated: 5 months later While this mouse is about the same as all Logitech mice I’ve ever owned (more than I can recall), it ends up about the same as every one of them. It is extremely prone to gathering crude on the bottom side of the mouse. More so than any others I’ve owned (Razer, Steel, several other brands). It is as if they think the underside of the mouse should be pretty, with different designs and indents. My cat likes to use my mouse pad as her resting spot and dogs are flying around with plenty of hair in the breeze. I think about all of it collects under this mouse better than my air purifier. I’m constantly having to clean it since it grabs everything due to poor underside smoothness. Maybe if I used it in a sterile environment?
Otherwise, the charging, along with Logitech’s charge pad, has been working great. It stays charged between 85 and 95%. I worked around the changing DPI when the mouse sleeps by setting up an offline profile on the mouse that matched my normal DPI usage. Then turned off the offline mode. It appears that when the mouse sleeps, it defaults to the offline DPI, so you get that pause of difference each time you start using the mouse.
Probably my last attempt with Logitech. I’ll probably try replacing the feet and maybe just smearing some silicon across the bottom parts to see if I can reduce it’s pickup of hair and stuff.
Original: I’ve owned too many Logitech mice to count over the years – other G502 models, G500 and on. For many years, the G500 was my go to. I think they stopped making it because, well, you apparently just have to keep changing things so you can market something different. At any rate, my last G502 Proteus suffered the same fate of many mice today where the clicker stopped functioning correctly, which of course kind of defeats the purpose of the mouse. This G502 Lightspeed is basically the same mouse as far as I can tell. Maybe a little better tracking, although I never had issues with mice that did half what the advertised tracking is today on these.
I had switched over and tried Razor, Steel and a few other with little to no success. They were either made of cheap parts (plastic/glue that eventually smudged all over) or had similar click issue. Since no company seems capable of producing quality products in 2021, I went back to Logitech.
If you like a bigger size mouse that has weight to it, this is your mouse. After trying other mice that were smaller and 2/3 of less the weight of this mouse, I realized that long term use of a small, light mouse isn’t for me. My hand would cramp and my forearm would ache. I also missed the thumb holder of all things.
There are still some flaws in the design of this mouse. I don’t know what kind of thumb you should be born with to use all the buttons correctly. If you palm the mouse, you need a thumb long as a finger to easily reach the front thumb buttons. If you claw grip, you need to bend your thumb backwards since you’re over shooting the back buttons. You get used to shifting your hand around on it, although it makes for awkward motion and unsteady handling of the mouse when you’re trying to be precise. The other buttons are about what you’d expect – feel the same as any other Logitech mouse I’ve owned.
The mouse wheel is a mixed bag. I like the grip they used on it as other mice often have some texture that doesn’t feel that good for the finger. You can switch from free spin to the notched spin where you get tactical feel as you scroll. The free spin is nice, although it’s a little too free. I thought I remembered prior versions not being as loose. In any software where you could go scroll happy, the free spin may spin when you don’t expect it to or you can accidentally spin a bit as you reposition your fingers for that dang thumb button. I’ve ended up keep the tactical feel spin set, which is ok.
Given it’s a wireless mouse, I opted for the PowerPlay wireless pad to go with it. The downside, if you like a really heavy mouse, is that in order to work with PowerPlay, you have to take the weights out for the charging battery. That seems like yet another big oversight. I personally don’t need the weights in it, so it didn’t bother me one way or the other.
Without PowerPlay and the lights turned off, I was getting around 60 to 80 hours of charge. Kind of an odd range, although I’m guessing it just depended on how long it sat there in sleep mode when I wasn’t using it. With the LEDs turned on, that dropped down closer to 30 to 40 hours. That’s still pretty good. I’m not sure why you have lights on a mouse to begin with because, well, your hand is generally on it and you can’t see those lights. I guess if you want fancy lights when you’re not at your desk, it works ok.
With PowerPlay, the mouse stays charged and I seem to stay somewhere between 80 and 90% charge almost always. It appears to drain down and then charge up a bit to not wear out the battery. The two devices together are exactly what I was hoping for – a wireless mouse that didn’t have a cord dragging around and a charger that didn’t require me to remember to charge up every time I turned around. I’d highly recommend the pad to go with this.
One fault I’ve had with most Logitech and other brands is the textured grips and especially the multiple designs on the bottom of the mice. All those indentations are dirt magnets. Sure, they look nice. Maybe they add to the handling of the mouse in some small degree. Maybe it looks nicer than a smooth, plain surface. I’d gladly trade whatever advantages for a completely smooth, easy to clean mouse though. My cat thinks my mouse pad is a bed and the mouse itself a pillow, so I constantly have hair and just whatever body oils come off my hands onto the mouse over time. Cleaning is such a pain and when any hair or residue gets on the under side of the mouse, you’ll notice it tracking oddly. I’m not a slob by any means – I’d have issues here regardless of wild vermin roaming the house.
Lastly is the software. Everything you have anymore wants to install some crap in your system tray. And from what I can tell, that software is what reminds your mouse what DPI you have it set to. So while the software works ok and I’ve not crashed or seen any issues out of it, the one thing that I have noticed is that the mouse goes to sleep after a few minutes and soon as you start moving it instantly wakes up. There is a bit of lag between when the mouse wakes and the software sees it back alive. So the mouse is working instantly, although the DPI of the mouse is the factory default and not the custom setting. So there’s this short bit of time where your DPI isn’t what you think it is. Once the software realizes the mouse is awake, it tells it to change and things are good once again. Just annoying that they don’t appear to save the settings on the mouse itself. Setup is a bit confusing at times with all the options, so I could have missed it.
Overall, the mouse works just like I expected. I was a little disappointed that this was almost a clone to the mouse I owned 5 or 6 years, although I like that mouse a lot, so that’s ok. I’m pretty sure the wheel may be a little bit of downgrade and the sound of the clicks is a bit loud compared to some. It is very comfortable though and it felt like coming home after a couple days use. Being wireless, I’m about as happy as I could probably be, so I’d recommend this mouse to anyone looking for a wireless, heavier side, large mouse.
Rated 5 out of 5
Antonio –
The Logitech G502 Lightspeed Wireless Gaming Mouse with Hero sensor is an excellent choice for gamers who want a high-performance mouse with wireless connectivity. The Hero sensor delivers exceptional accuracy and precision, making it a great choice for first-person shooter games and other fast-paced genres. The wireless connectivity is also top-notch, with a range of up to 60 feet and a lightning-fast 1ms report rate.
One of the standout features of the G502 is its customizable weights, which allow you to fine-tune the feel of the mouse to your preference. The mouse also has 11 programmable buttons, including a scroll wheel that can switch between hyper-fast and ratcheted scrolling.
Overall, the Logitech G502 Lightspeed is a top-of-the-line gaming mouse that delivers on both performance and wireless connectivity. It’s well worth the investment for serious gamers.
Rated 4 out of 5
Joe –
I have been a fan of this mouse shape ever since I got my first wireless G602 several years ago. For the last few years I have been using a wired G502, but I have grown tired of the wire so I finally decided to go back to the wireless mouse. Since Logitech has a wireless version of the mouse I am most familiar with now, it was the only one worth getting.
The good: – Overall the shape fits my hand so nicely, it just feels right. It is my favorite mouse profile I have used. – Weight. I like a heavier mouse, and the wireless G502, like the wired version, it comes with a weight kit so you can add more weight if desired. – Scroll wheel, this is honestly one feature that I can not go without any more. As someone who works with code, being able to switch to a free spinning scroll wheel comes in handy and is just an overall great feature. – Profiles and configurable buttons, but what mouse doesn’t have this today.
The bad: As great as this mouse is, I do find flaws with it. Mostly centered around their software. – G Hub is overly complicated and not user friendly at all. You also can create an account to sign in, but they don’t save your custom profiles to your account which makes me fail to see the purpose of having an account. – Timeout. As expected this mouse does have a timeout feature if the mouse isn’t used to save battery… But if you turn your PC off, this mode does not work. The mouse will stay in full operational mode. – Wireless Charging. It feels more like a gimmick with their proprietary charger and connector. If they could have integrated wireless Q charging that is everywhere now, it would actually be useful.
Overall I really like the mouse and would likely buy it again if I needed another wireless mouse
Rated 5 out of 5
Alex Gonzalez –
This mouse is amazing, has some different features than the wired one though that you will have you get used to. I used max weight on my wired mouse and it felt good, but the wireless mouse is actually much heavier than the wired due to the battery in the mouse. Once you get used to it, it’ll feel like the wired one. There also is a weird button next to where your thumb goes, if you press it, it lowers your dpi by a huge amount(Supposed to be used for gaming if you want to be more precise with your aim). You can change the dpi in the logitech application. I tried turning off the use of the button, but somehow it won’t turn off, but I might be doing something wrong, I don’t know. Anyways, if you want a heavy duty, big mouse that feels good in the hands, then I highly recommend thing one.
Belt and Road –
Logitech G502 Lightspeed mouse is very good, but there are little issues and annoyances with most of its aspects, so I will mainly focus on those.
Ergonomics are between fair and good. I am using palm grip, and I have medium hands. The overall shape is nice and compact-ish. The ‘Forward’ thumb button’s placement feels perfect to me. The ‘Back’ thumb button (the one closer to the wrist) is a bit too near for my liking, while the G6 ‘Sniper’ button is too far, so I have to slightly shift my grip to reach it with the tip of my thumb. The G9 button on top is virtually inaccessible without completely removing your hand from the mouse (in front of the wheel at the very tip of the mouse would have been so much better – and yes, I have an old mouse like that… from Logitech!). The G7 and G8 buttons are flush with the Left button, so while easy enough to reach, it’s a bit hard to feel them with the fingertip (form over function). The WheelRight button is much more difficult to click than WheelLeft, and that’s simply because the main/Left button is a bit concave, with a lip of sorts towards the wheel, so pressing WheelRight tends to also press on that lip, and sometimes trigger a Left click. Lastly, the MicroUSB charging cable is hard to extract from the very deeply recessed charging socket. Yes, I am sort of nitpicking, but I feel that a top of the line mouse could have benefited from some actual usability testing – and not just a slick CAD design.
Software. It is not absolutely mandatory, but it lets you re-configure most things and buttons, so it is almost inevitable. It is called G HUB (or often GHub), and it’s not as bad as some think. It is relatively feature-rich and functional, but the interface is often enigmatic and far from discoverable (it’s a technical term). Here are some notes and examples. The Gear button remains unchanging, but can open either general GHub options or the device’s options – depending on the active screen, so it all works, but it’s not a good GUI design. Several recent releases refuse to install under Win7/x64 (2021.3.5164 worked for me), but you can later update to newer ones from the already installed copy, which is fine but incoherent. All recent installs have an issue with driver signing for logi_core_temp.sys, which is LGHUB Core Temperature Service, and which I don’t care about – as everything mouse-related works fine without it (the driver appears to be signed with certificates Win7 may not have by default, just ignore this whole issue). The installation itself is huge at close to 750MB, with around 200MB duplicated in 2 different folders. This doesn’t cause any problems, but it’s just shamefully inefficient.
Software functionality. We can adjust some general settings (e.g., DPI and lighting) and re-assign all buttons. Can’t have separate X and Y sensitivities. Macros are quite powerful. You can adjust delays, and even play with individual down and up sub-events for a given button (a.k.a. make/break events). While seemingly undocumented, the macro editor supports some more or less advanced features: multi-select, drag-and-drop, copy/paste. None of this is indicated in the GHub panel though, so you have to experiment and discover these things by trial and error.
Two modes. The mouse can work in the default “Software mode” or in the “On-board mode”. In the former, it is GHub that receives events from the mouse and decides what to do with them (click something or issue a keystroke or play back a macro or even a script). In the On-board mode, general setup and button assignments (keystrokes and simplistic macros) are “uploaded” to the on-board memory within the mouse itself, which has space for up to 5 separate profiles. In this mode, GHub is not doing anything. Which is precisely the way I like things (seeing as GHub is such a huge beast, with up to 6 drivers and services, and what not). And since switching the mouse into this marvelous On-board mode is far from intuitive, let me tell you how one goes about it (going from memory, so some steps may be slightly off).
First, configure the mouse the way you like it in Software mode. In this ‘state’ too you can have multiple profiles, e.g., the default Desktop profile, and some application-dependent profiles, but let’s assume we’re working with just a single default profile. Once it’s configured, we go to the mouse options page by clicking that Gear button at top/right – within any mouse-specific screen (otherwise, you end up in GHub’s global settings, like I said before). In that screen, set “On-board Memory Mode” to “ON”. The setup screen gets a cyan-background prompt at the bottom “Enable software control to configure it and access all features”, but accepting this “helpful” offer appears to be equivalent to turning the On-board mode back off and switching back to Software mode, so just ignore that silly prompt. So, the mouse is now in On-board mode, yay, but don’t expect the mouse to behave the way you just configured everything in GHub. That’s because merely switching to On-board mode enables the default hardware Profile 1 (out of 5) in its default state (well, last state, to be precise), which does not contain any of our carefully thought-out customizations. We now need to “upload” our ‘software’ setup into the mouse. This is accomplished by clicking (or right-clicking, I can’t recall) the desired on-board profile, and selecting from the unintuitively laid-out pop-up menu the lower option “Replace with”… “Desktop” – as that was our default Software-mode profile. Once you do that, you’ll get little animated dots for a few seconds (upload process, I guess), and after that the mouse should behave as it was set up in Software mode. There. Note that it appears to be impossible to load (read back) a certain onboard profile back into the software to edit and re-load it, so don’t lose your potentially extensive customizations (see below).
If the mouse is in On-board mode, and is configured as desired, we can get rid of GHub. You could uninstall it if you like, or leave it on one computer and move the mouse to another. Basically, the mouse becomes 100% stand-alone, and you are free to use some light and efficient program to do something useful with all its buttons. I am using AutoHotkey for this, but you are free to use whatever suits you.
Additional GHub-related notes.
The file %LOCALAPPDATA%\LGHUB\settings.json contains all device settings. Back it up if you modify the setup extensively.
It’s in plain-text XML-style JSON format, and you can carefully edit it if you like (probably best done with GHub closed, and subsequently re-launched). You can, for example, create exotic keystroke assignments. Search the file for “cardId” values that look like GUIDs and end in a “01XX00000000” pattern. These XX are hexadecimal “USB Scan Codes” (google Scan Codes Demystified by John Savard) that you can also find in the “Universal Serial Bus (USB) HID Usage Tables” document (hut1_12v2.pdf) section “Keyboard/Keypad Page (0x07)” starting on page 53. Useful if F13~F24 and the like aren’t enough for you. Codes you could try: 85, 88, 8A, 8B, 90, 91, 93.
It appears to be impossible to have an on-board button perform both G-Shift and DPI-Shift together, at the same time. This might be possible via a LUA script, but those are executed by GHub, and so are not on-boardable.
My personal preferred setup is along these lines: G6 ‘Sniper’ button set to G-Shift. This gives me 7 additional easy-to-click buttons, plus 3 more buttons that are almost impossible to click with one hand (thumb back/forward and G9, which can be assigned to seldom-used functions, like battery level indication). No GHub at all after that, just AutoHotkey doing all the work.
To end on a positive note, most everything else is quite excellent. In particular, button feel is great, with no ‘play’ in any of them. We’ll see how long they last before starting to suffer from the dreaded double-clicks or other erratic behaviour. Then again, that’s where the 2-year warranty comes in. Bottom line: G502 could stand some minor improvements here and there, but it’s still a generally very good mouse.
The Valensiya –
Battery is terrible, built in and about 24 hours of usable life. The software to set it up is really bad and unituitive – the g502 wired software was better.
WHY THE CRAP CAN’T I SAVE MY MACROS TO ONBOARD MEMORY? This was why I bought an upgrade, to take it between machines. But my macro’s only work with the LG software running. This is useless, and a HUGE downgrade from the 502 wired which CAN save macro’s to the mouse.
Very dissappointed I spent 200$ on this basically useless mouse.
Renold –
I really wanted to keep the mouse… but in less than a week, left single clicks often registered as double-clicks. This is a common issue with new Logitech gaming mouse. Coming from a G903 that also had double-clicking issues, this is a big disappointment.
Everything else is great with the mouse, I have the original G502 and loved it.
Kerry Mayers –
Mac users beware. The first week using this mouse was terrible. G hub software is buggy and sometimes doesn’t even detect my mouse. Today was the final stray, the application won’t even load and I uninstalled it and reinstalled it three times, and reset my laptop. Does Logitech patch their software regularly? Now I have to go all day without a mouse. Moreover, the design and feel of the mouse does NOT live up to the hype or the price. Returning this subpar mouse ASAP. Save your money.
Gabba –
I ordered this mouse instead of the G Pro Wireless because I have a g502 Proteus which has lasted me years without issue and been the most comfortable mouse I’ve owned since my old mx518.
The Lightspeed version feels slightly lighter than the wired version and the scroll wheel has less heft, but otherwise it feels identical and the lightspeed low latency tech Logitech is using is really incredible. Macro support is great, and although the G hub software is still less user friendly than the old Logi Gaming Software, I was very impressed with the new mouse and ready to replace my wired g502. So… why two stars?
Within a couple days of owning it, maybe 5 hours of usage total, I noticed that the left button would sometimes double click when I pressed it once. It’s now doing this for ~50% of the presses and it makes the mouse utterly unusable. I’ve tried turning it on and off, running it in wired mode, resetting the profiles and reinstalling the software and nothing has worked so far. I reached out to Logitech support for an RMA and they haven’t replied yet. If I get a working replacement I’ll update this review, but now I’m worried about reliability with this mouse in a way that I’ve never been about a Logitech product before. There are multiple complaints about this same issue elsewhere so I can’t recommend this mouse for now. I was so ready to go wireless too…
Edit:
Received an RMA replacement from Logitech after a lengthy and convoluted process where I had to send a video of the mouse double clicking so that they would send me a replacement without shipping back the broken one. The replacement mouse was great for about 3 months, but now the right mouse button registration “flickers” on and off when it’s held down. This is obviously terrible for any FPS where you need to hold to ADS and I’ve had to switch back to my old Proteus again.
Now I have two useless $200 wireless mice and after requesting another RMA, they now want me to record myself destroying the replacement with a power tool before they’ll send me another one. At this point, I’d really just like a refund. I really wish I could recommend this product, but until Logitech gets a new switch supplier I do not recommend ever buying one of their new gaming mice.
Scott W –
Updated: Less than a year in
I finally started experiencing the dreaded double click when single clicking. It happens just enough to cause me grief at times. Definitely my last Logitech mouse as they seem very prone to this. After spending $$ on the mouse and wireless pad, this mouse ended up costing a good chunk to not even last a year. I do like the comfort with the wireless. Buyer beware.
Updated: 5 months later
While this mouse is about the same as all Logitech mice I’ve ever owned (more than I can recall), it ends up about the same as every one of them. It is extremely prone to gathering crude on the bottom side of the mouse. More so than any others I’ve owned (Razer, Steel, several other brands). It is as if they think the underside of the mouse should be pretty, with different designs and indents. My cat likes to use my mouse pad as her resting spot and dogs are flying around with plenty of hair in the breeze. I think about all of it collects under this mouse better than my air purifier. I’m constantly having to clean it since it grabs everything due to poor underside smoothness. Maybe if I used it in a sterile environment?
Otherwise, the charging, along with Logitech’s charge pad, has been working great. It stays charged between 85 and 95%. I worked around the changing DPI when the mouse sleeps by setting up an offline profile on the mouse that matched my normal DPI usage. Then turned off the offline mode. It appears that when the mouse sleeps, it defaults to the offline DPI, so you get that pause of difference each time you start using the mouse.
Probably my last attempt with Logitech. I’ll probably try replacing the feet and maybe just smearing some silicon across the bottom parts to see if I can reduce it’s pickup of hair and stuff.
Original:
I’ve owned too many Logitech mice to count over the years – other G502 models, G500 and on. For many years, the G500 was my go to. I think they stopped making it because, well, you apparently just have to keep changing things so you can market something different. At any rate, my last G502 Proteus suffered the same fate of many mice today where the clicker stopped functioning correctly, which of course kind of defeats the purpose of the mouse. This G502 Lightspeed is basically the same mouse as far as I can tell. Maybe a little better tracking, although I never had issues with mice that did half what the advertised tracking is today on these.
I had switched over and tried Razor, Steel and a few other with little to no success. They were either made of cheap parts (plastic/glue that eventually smudged all over) or had similar click issue. Since no company seems capable of producing quality products in 2021, I went back to Logitech.
If you like a bigger size mouse that has weight to it, this is your mouse. After trying other mice that were smaller and 2/3 of less the weight of this mouse, I realized that long term use of a small, light mouse isn’t for me. My hand would cramp and my forearm would ache. I also missed the thumb holder of all things.
There are still some flaws in the design of this mouse. I don’t know what kind of thumb you should be born with to use all the buttons correctly. If you palm the mouse, you need a thumb long as a finger to easily reach the front thumb buttons. If you claw grip, you need to bend your thumb backwards since you’re over shooting the back buttons. You get used to shifting your hand around on it, although it makes for awkward motion and unsteady handling of the mouse when you’re trying to be precise. The other buttons are about what you’d expect – feel the same as any other Logitech mouse I’ve owned.
The mouse wheel is a mixed bag. I like the grip they used on it as other mice often have some texture that doesn’t feel that good for the finger. You can switch from free spin to the notched spin where you get tactical feel as you scroll. The free spin is nice, although it’s a little too free. I thought I remembered prior versions not being as loose. In any software where you could go scroll happy, the free spin may spin when you don’t expect it to or you can accidentally spin a bit as you reposition your fingers for that dang thumb button. I’ve ended up keep the tactical feel spin set, which is ok.
Given it’s a wireless mouse, I opted for the PowerPlay wireless pad to go with it. The downside, if you like a really heavy mouse, is that in order to work with PowerPlay, you have to take the weights out for the charging battery. That seems like yet another big oversight. I personally don’t need the weights in it, so it didn’t bother me one way or the other.
Without PowerPlay and the lights turned off, I was getting around 60 to 80 hours of charge. Kind of an odd range, although I’m guessing it just depended on how long it sat there in sleep mode when I wasn’t using it. With the LEDs turned on, that dropped down closer to 30 to 40 hours. That’s still pretty good. I’m not sure why you have lights on a mouse to begin with because, well, your hand is generally on it and you can’t see those lights. I guess if you want fancy lights when you’re not at your desk, it works ok.
With PowerPlay, the mouse stays charged and I seem to stay somewhere between 80 and 90% charge almost always. It appears to drain down and then charge up a bit to not wear out the battery. The two devices together are exactly what I was hoping for – a wireless mouse that didn’t have a cord dragging around and a charger that didn’t require me to remember to charge up every time I turned around. I’d highly recommend the pad to go with this.
One fault I’ve had with most Logitech and other brands is the textured grips and especially the multiple designs on the bottom of the mice. All those indentations are dirt magnets. Sure, they look nice. Maybe they add to the handling of the mouse in some small degree. Maybe it looks nicer than a smooth, plain surface. I’d gladly trade whatever advantages for a completely smooth, easy to clean mouse though. My cat thinks my mouse pad is a bed and the mouse itself a pillow, so I constantly have hair and just whatever body oils come off my hands onto the mouse over time. Cleaning is such a pain and when any hair or residue gets on the under side of the mouse, you’ll notice it tracking oddly. I’m not a slob by any means – I’d have issues here regardless of wild vermin roaming the house.
Lastly is the software. Everything you have anymore wants to install some crap in your system tray. And from what I can tell, that software is what reminds your mouse what DPI you have it set to. So while the software works ok and I’ve not crashed or seen any issues out of it, the one thing that I have noticed is that the mouse goes to sleep after a few minutes and soon as you start moving it instantly wakes up. There is a bit of lag between when the mouse wakes and the software sees it back alive. So the mouse is working instantly, although the DPI of the mouse is the factory default and not the custom setting. So there’s this short bit of time where your DPI isn’t what you think it is. Once the software realizes the mouse is awake, it tells it to change and things are good once again. Just annoying that they don’t appear to save the settings on the mouse itself. Setup is a bit confusing at times with all the options, so I could have missed it.
Overall, the mouse works just like I expected. I was a little disappointed that this was almost a clone to the mouse I owned 5 or 6 years, although I like that mouse a lot, so that’s ok. I’m pretty sure the wheel may be a little bit of downgrade and the sound of the clicks is a bit loud compared to some. It is very comfortable though and it felt like coming home after a couple days use. Being wireless, I’m about as happy as I could probably be, so I’d recommend this mouse to anyone looking for a wireless, heavier side, large mouse.
Antonio –
The Logitech G502 Lightspeed Wireless Gaming Mouse with Hero sensor is an excellent choice for gamers who want a high-performance mouse with wireless connectivity. The Hero sensor delivers exceptional accuracy and precision, making it a great choice for first-person shooter games and other fast-paced genres. The wireless connectivity is also top-notch, with a range of up to 60 feet and a lightning-fast 1ms report rate.
One of the standout features of the G502 is its customizable weights, which allow you to fine-tune the feel of the mouse to your preference. The mouse also has 11 programmable buttons, including a scroll wheel that can switch between hyper-fast and ratcheted scrolling.
Overall, the Logitech G502 Lightspeed is a top-of-the-line gaming mouse that delivers on both performance and wireless connectivity. It’s well worth the investment for serious gamers.
Joe –
I have been a fan of this mouse shape ever since I got my first wireless G602 several years ago. For the last few years I have been using a wired G502, but I have grown tired of the wire so I finally decided to go back to the wireless mouse. Since Logitech has a wireless version of the mouse I am most familiar with now, it was the only one worth getting.
The good:
– Overall the shape fits my hand so nicely, it just feels right. It is my favorite mouse profile I have used.
– Weight. I like a heavier mouse, and the wireless G502, like the wired version, it comes with a weight kit so you can add more weight if desired.
– Scroll wheel, this is honestly one feature that I can not go without any more. As someone who works with code, being able to switch to a free spinning scroll wheel comes in handy and is just an overall great feature.
– Profiles and configurable buttons, but what mouse doesn’t have this today.
The bad:
As great as this mouse is, I do find flaws with it. Mostly centered around their software.
– G Hub is overly complicated and not user friendly at all. You also can create an account to sign in, but they don’t save your custom profiles to your account which makes me fail to see the purpose of having an account.
– Timeout. As expected this mouse does have a timeout feature if the mouse isn’t used to save battery… But if you turn your PC off, this mode does not work. The mouse will stay in full operational mode.
– Wireless Charging. It feels more like a gimmick with their proprietary charger and connector. If they could have integrated wireless Q charging that is everywhere now, it would actually be useful.
Overall I really like the mouse and would likely buy it again if I needed another wireless mouse
Alex Gonzalez –
This mouse is amazing, has some different features than the wired one though that you will have you get used to. I used max weight on my wired mouse and it felt good, but the wireless mouse is actually much heavier than the wired due to the battery in the mouse. Once you get used to it, it’ll feel like the wired one. There also is a weird button next to where your thumb goes, if you press it, it lowers your dpi by a huge amount(Supposed to be used for gaming if you want to be more precise with your aim). You can change the dpi in the logitech application. I tried turning off the use of the button, but somehow it won’t turn off, but I might be doing something wrong, I don’t know. Anyways, if you want a heavy duty, big mouse that feels good in the hands, then I highly recommend thing one.