Room to focus with two screens. Open and view two apps at once or span one across both screens..Form_factor : Smartphone.Aspect ratio:4:3
Flexibility to do more. Choose your mode for the task at hand and tackle to-dos with dual-screen enhanced apps.
Get the best of Microsoft 365 mobile experiences and every android app in the google play store.
Original design, created by surface. Thin, light, and versatile design does what you want it to, with revolutionary 360° hinge and dual pixelsense fusion displays.
Hold like a book, get more screen when you need it, take notes, make calls, or watch a favorite show.
Connector type: USB Type C
Operating system: Android 10.0
Wireless communication technology: Cellular
Product Dimensions
4.74 x 6.81 x 2.31 inches
Other display features
Wireless
Manufacturer
Microsoft
Department
Unisex
Included Components
Surface Duo Surface Duo Bumper (Color: Glacier) Surface Duo USB-C Power Supply (18w) Quick Start Guide Warranty and Compliance Guide SIM Ejector tool
Battery Power Rating
59
Colour
White
Form Factor
Smartphone
Other camera features
Rear, Front
Device interface - primary
Touchscreen with Stylus Support
Display resolution
2700 x 1800
Item Weight
1.46 pounds
Special Features
Bluetooth Enabled, Camera, LTE
Connectivity technologies
WiFi: WiFi-5 802.11ac (2.4/5GHz) Bluetooth: Bluetooth 5.0 LTE: 4×4 MIMO, Cat 20 DL, Cat 5 UL, 5CA, LAA. Up to 1.2Gbps Download, Up to 150Mbps Upload Bands Supported: FDD-LTE: 1,2,3,4,5,7,8,12,13,14,19,20,25,26,28,29,30,66 TD-LTE: 38,39,40,41,46 WCDMA: 1,2,5,8 GSM/GPRS: GSM-850, E-GSM-900, DCS-1800, PCS-1900 Location: GPS, Galileo, GLONASS, BeiDou, QZSS
Wireless communication technologies
Cellular
RAM
128 GB
GPU
Qualcomm
OS
Android 10
Batteries
1 Lithium Ion batteries required. (included)
Item model number
TGL-00001
Date First Available
August 14, 2020
10 reviews for Microsoft Surface Duo 128GB (Unlocked) – Glacier
Rated 3 out of 5
Amazon Customer –
The device looks good but the phone IS NOT UNLOCKED. It is also US and comes with a US lead and a separate Ankor power lead to use in the UK
Misleading description and title, seller / amazon should correct
Rated 5 out of 5
VIKAS –
1. Battery drains on standby 2. Dual screen functionality is good 3. User interface is above average. Sometimes the interaction with the screen is not as smooth as expected 4. Overall product is good 5. It is a beautiful product 6. Bumper guard is useful, prevents the device from slipping 7. You cannot talk on speaker on call, voice reception and transmission is not good 8. I have purchased a microsoft slim pen, it combines nicely with it 9. I use iphone 12 mini as a regular phone and duo for surfing and note taking 10. The hinge system is extremely robust.
Rated 5 out of 5
Guillermo Ángel –
A pesar de ser un teléfono de hace unos 3 años, la verdad que se siente muy bien tener algo diferente a lo que siempre se ve.
Ahora que ha bajado de precio en relación a su costo de salida, la verdad creo que vale mucho la pena. Tiene características técnicas que en su momento fueron casi tope de gama y que, en pleno año 2023 seguirán funcionando para la mayoría de los usuarios.
Creo que no todo es perfecto ya que he notado algunos detalles en la usabilidad. Uno de los más notorios es que, al desbloquear el teléfono no inmediatamente reacciona la pantalla touch y debes de esperar unos 3 segundos a que funcione adecuadamente. Me parece un detalle rarísimo pero ahí está.
Por otro lado, al menos en mi caso particular, irónicamente me he encontrado usándolo todo el tiempo a una sola pantalla, como si de cualquier teléfono se tratara. Esto es un poco triste porque precisamente su diferencia con el resto es lo que más me había atraido.
Rated 5 out of 5
Vikram Ahuja –
Well when the first PC (personal computers) came out Commodore64 + ZX Spectrum + , I Got them . Sonce 1980’s I have been a freak when it comes to Gadgets . I have to say the Microsoft Duo is one the best Mobile communication devices I have ever bought.
The Build Quality is exceptional and functionality of using dual screen for multitasking is out of the world- Two screens function independently & smoothly , just unreal . In shorts
Pro 1) Top Quality make 2) Top performance ( Don’t fall in for reviews of last year- New updates have removed 95% of issues faced during launch -New Android 11 working flawlessly ) 3) Regular update & security patches 4) MS Office and other Microsoft Apps Sync with Windows 5) Bumper included for accidental fall
Cons 1) Right side gets little hot when constantly used 2) Battery is OK but not great 3) Price – You can get this almost at half the price on US Amazon ( 400 USD ) for 256GB .Paid 74K for 128 on Amazon India 4) Service & Warranty in India a big issue 5) Surface Pen2 overpriced
Rated 5 out of 5
Paulgeek –
I had wanted to try one of these since it was first announced but was put off by the $1500 plus price tag and it was a bit wonky at first release 2 years ago. Was looking for a replacement for my Note 8 and came across the Duo for $300 and said NO WAY. For that price, it doesn’t have to be perfect. The fact that it is mind-boggling. Took a bit to get the hand gestures down. Reading lots of reviews I quickly realized in settings you could set the 3 buttons I was used to and I was completely sold. The build quality, fit and finish, and thinness are in my opinion better than Apple or Samsung. Having 2 separate large screens makes for the ultimate in productivity capable of multitasking like no other. Get them while you still can.
Rated 1 out of 5
Manish Anand –
For the gadget lovers, Duo is a unique device. Good, attractive, ergonomic and multi-tasking. But now I learn it is huge risk to buy it in India. Service is absent, litreally.
It has been 3 days i have a hardware issue with display. It starts flickering and then vanishes.
I have been trying to connect to Microsoft, but a pain. As per support site, while my device is in warranty, service is declared as unavailable (surprisingly amazon did sell it and ship it). I have no idea what to do, where to call or claim my warranty/service repair.
So folks, out in India, if planning to afford Duo, be informed that in absence of smooth service, the phone may become a big liability. My money is gone, save yours.
Rated 5 out of 5
Christian f. –
Quería este equipo desde su lanzamiento y logre conseguirlo estoy muy sorprendido con la calidad de los materiales, es muy delgado y poderoso a la vez. yo pedí de inmediato las micas protectoras de pantallas.
busque muchas reseñas antes de realizar la compra y estaba indeciso de comprarlo, vi que por ser la primer version tenia bastantes fallos en aplicaciones, pero ahora no me arrepiento de nada, funcionan a la perfección las aplicaciones. ha sido una muy buena compra.
Eso si, no es como un celular normal, el uso es distinto, es cuestion de acostumbrarte a las dos pantallas y a lo que puedes hacer con ellas. pero tiene todas las funcionalidades de un celular. al final eso es, un concepto nuevo de celular.
La batería tiene muy buen desempeño a pesar de los 3,577 mAh, el procesador está de sobra, es un gama alta de un par de años, al abrir dos aplicaciones funciona a la perfección, lo probe con juegos y corre en graficos altos. en fin un gran equipo.
cumple con lo que viene en la descripción, funcionó a la perfección con AT&T en cdmx.
Rated 5 out of 5
Joel –
– Beautiful design, feels very premium to hold and use. – Once you get the hang of the two screens it becomes so natural to use. They allow for such a productive uninterrupted flow. – UI has a few bugs here and there but nothing to really worry about, works fine for everyday use. – If you’re in the Microsoft ecosystem it is a perfect device. – Great for journalling, note taking, doodling with any Surface pen. – (Useful device for those with ADHD as it encourages productive behaviour and note taking) – Excellent as a secondary device, I don’t use it as a primary device. – Probably the best reading device you can get. – At its current price, it has great value for money.
Rated 4 out of 5
Vaughanabe13 –
This is my first two-screen mobile device, and it was really just an impulse purchase to supplement my normal phone.
HARDWARE REVIEW: It looks pretty ridiculous in my jeans pocket, but it does fit. It’s such a weird form factor because the screens feel both tall and wide. Forget about using a case with this, but the included bumper is actually decent enough and gives it some grippy-ness on a table. I’m sure some day one of the glass surfaces will crack and then I’ll be sad, but until then it looks great. Hardware wise this thing is marvel of engineering, and it’s a complete head-turner. I have gotten multiple “WHAT IS THAT?!?” type of reactions from coworkers when I unfold it, and that’s saying something. I love that the screens fold completely 180 and fold completely flat. I love the glacier white color and all the glass. The fingerprint reader works well enough. I don’t use the camera because everyone says it sucks anyway, and my normal Pixel 5 takes great pics so I will continue using that if I need a camera. Battery life is good enough from what I have seen so far. Rating: 5/5
SOFTWARE REVIEW: Having two screens opens up a surprising amount of productivity and new ways to use a phone-like device. Basic things that are frustrating on tiny phones are easy on this device. Opening one app, copying some text, opening a second app, pasting the text – now trivially easy to do. On another phone it’s awful and slow, but on this device you can just have both apps open at once and seamlessly copy data/text/etc. between them. I was looking for a new camera lens and I was easily able to multitask searching, youtube video reviews, look up prices, etc. I like that I can just flip the screens/orientation dynamically based on what I’m doing, and it’s more of a delight than using a tablet.
Where this device becomes frustrating is that it doesn’t reach its full potential. For example, apps like Gmail and Edge browser are mostly optimized for the two screens which is great, but they each have quirks that make them less than perfect. Gmail doesn’t allow you to resize the windows and you pretty much just get one layout. On Edge browser, you cannot open two separate windows so that you can have two tabs open at once. You can kinda-sorta do that but it’s frustrating, because it only works if you long-press a URL link and select “Open on other window”. In other words you cannot simply drag a tab from one screen to another like you can with an app. You also cannot have two instances of Edge open. So it’s like 80% what I want it to be, but that other 20% is really frustrating. It seems like 2-screen web browsing would be one of the biggest selling points of the device but they haven’t quite reached that “native integration” type of of experience. Also, not many apps are optimized for the two screens. Some apps are “good enough” at using two screens, such as ‘Infinity for Reddit’, but if you want to customize the layout you cannot do it. In contrast, most apps simply do not work well across both screens due to the screen border. Some apps and webpages scale weird. If I want to watch a video on my reddit app, I basically have to keep the app constrained to one display, because the app/phone isn’t smart enough not to span the video across the gap between the displays.
Another thing I noticed is that the display refresh isn’t perfect, it feels slightly laggy compared to other flagship devices these days. The specs claim 60hz but sometimes it feels less. Also when you scroll your finger on one screen, sometimes the other screen lags behind just a bit in the scrolling, but that’s just a minor nitpick.
The Kindle app is an absolutely perfect implementation for reading books and is optimized for both displays.
Regarding the software keyboard (Microsoft SwiftKey), it’s actually fantastic and I love all of the customizability. You can change the keyboard layout type, size, span type, etc. It’s super easy to switch on the fly. You can set a floating keyboard and position it where you want. You can make it a two-handed thumb keyboard split between both screens. You can resize both vertical and horizontal to match your actual thumb reach. You can change the keyboard layout (qwerty, dvorak, etc.), and you can add a number row or arrow keys, etc. You can set it up as a one-handed keyboard on either screen. It’s just such a well thought-out keyboard design, I absolutely love it and it is a pleasure to use. It also has a great clipboard manager that lets you pin items for quick restore. The keyboard itself is a 5/5.
Software Rating: 3.5/5
OVERALL: Ultimately I enjoy this device once you get used to the limitations. When you figure out the strengths and stick to that, it’s great. I love the workflow improvements compared to my other devices and I love the keyboard versatility. The current value is insane when you look at how cheap it is now compared to the original launch price, it’s a no-brainer at this price if you want a second device. Plus MS keep updating the software and now it has Android 12, and the device is even better for it. Overall Rating: 4.5/5
Rated 4 out of 5
Solom01 –
Beach Camera did a great job. It got here quickly and in great shape = it is obviously an unlocked, new unit and everything works fine. At the price of a little over $300 it makes a fantastic toy – but keep in mind that Microsoft obviously never spent a moment thinking about using this as a phone. It’s delicate as all get out with 4 glass surfaces and a USB C charger port that will break if you look at it the wrong way. Forget about trying to find a case that will work on this since in order to use the camera or to use it as an actual phone you have to fold it – which a case prevents you from doing. Although it seems like it has improved some the touch sensitivity is nothing to write home about, and its now on Android 12 so the software is not too buggy (although they did not implement the 12L taskbar system). Compare to the Samsung fold 4 which is very usable as a phone and a tablet the duo is half baked, but the fold is 2k whereas the original duo is $320 odd dollars. At this price it makes a great Kindle reader and a fun toy to play with. Just make sure you have a real phone for when you have to make phone calls.
Amazon Customer –
The device looks good but the phone IS NOT UNLOCKED.
It is also US and comes with a US lead and a separate Ankor power lead to use in the UK
Misleading description and title, seller / amazon should correct
VIKAS –
1. Battery drains on standby
2. Dual screen functionality is good
3. User interface is above average. Sometimes the interaction with the screen is not as smooth as expected
4. Overall product is good
5. It is a beautiful product
6. Bumper guard is useful, prevents the device from slipping
7. You cannot talk on speaker on call, voice reception and transmission is not good
8. I have purchased a microsoft slim pen, it combines nicely with it
9. I use iphone 12 mini as a regular phone and duo for surfing and note taking
10. The hinge system is extremely robust.
Guillermo Ángel –
A pesar de ser un teléfono de hace unos 3 años, la verdad que se siente muy bien tener algo diferente a lo que siempre se ve.
Ahora que ha bajado de precio en relación a su costo de salida, la verdad creo que vale mucho la pena. Tiene características técnicas que en su momento fueron casi tope de gama y que, en pleno año 2023 seguirán funcionando para la mayoría de los usuarios.
Creo que no todo es perfecto ya que he notado algunos detalles en la usabilidad. Uno de los más notorios es que, al desbloquear el teléfono no inmediatamente reacciona la pantalla touch y debes de esperar unos 3 segundos a que funcione adecuadamente. Me parece un detalle rarísimo pero ahí está.
Por otro lado, al menos en mi caso particular, irónicamente me he encontrado usándolo todo el tiempo a una sola pantalla, como si de cualquier teléfono se tratara. Esto es un poco triste porque precisamente su diferencia con el resto es lo que más me había atraido.
Vikram Ahuja –
Well when the first PC (personal computers) came out Commodore64 + ZX Spectrum + , I Got them . Sonce 1980’s I have been a freak when it comes to Gadgets . I have to say the Microsoft Duo is one the best Mobile communication devices I have ever bought.
The Build Quality is exceptional and functionality of using dual screen for multitasking is out of the world- Two screens function independently & smoothly , just unreal . In shorts
Pro
1) Top Quality make
2) Top performance ( Don’t fall in for reviews of last year- New updates have removed 95% of issues
faced during launch -New Android 11 working flawlessly )
3) Regular update & security patches
4) MS Office and other Microsoft Apps Sync with Windows
5) Bumper included for accidental fall
Cons
1) Right side gets little hot when constantly used
2) Battery is OK but not great
3) Price – You can get this almost at half the price on US Amazon ( 400 USD ) for 256GB .Paid 74K for 128
on Amazon India
4) Service & Warranty in India a big issue
5) Surface Pen2 overpriced
Paulgeek –
I had wanted to try one of these since it was first announced but was put off by the $1500 plus price tag and it was a bit wonky at first release 2 years ago. Was looking for a replacement for my Note 8 and came across the Duo for $300 and said NO WAY. For that price, it doesn’t have to be perfect. The fact that it is mind-boggling. Took a bit to get the hand gestures down. Reading lots of reviews I quickly realized in settings you could set the 3 buttons I was used to and I was completely sold. The build quality, fit and finish, and thinness are in my opinion better than Apple or Samsung. Having 2 separate large screens makes for the ultimate in productivity capable of multitasking like no other. Get them while you still can.
Manish Anand –
For the gadget lovers, Duo is a unique device. Good, attractive, ergonomic and multi-tasking. But now I learn it is huge risk to buy it in India. Service is absent, litreally.
It has been 3 days i have a hardware issue with display. It starts flickering and then vanishes.
I have been trying to connect to Microsoft, but a pain. As per support site, while my device is in warranty, service is declared as unavailable (surprisingly amazon did sell it and ship it). I have no idea what to do, where to call or claim my warranty/service repair.
So folks, out in India, if planning to afford Duo, be informed that in absence of smooth service, the phone may become a big liability. My money is gone, save yours.
Christian f. –
Quería este equipo desde su lanzamiento y logre conseguirlo
estoy muy sorprendido con la calidad de los materiales, es muy delgado y poderoso a la vez. yo pedí de inmediato las micas protectoras de pantallas.
busque muchas reseñas antes de realizar la compra y estaba indeciso de comprarlo, vi que por ser la primer version tenia bastantes fallos en aplicaciones, pero ahora no me arrepiento de nada, funcionan a la perfección las aplicaciones. ha sido una muy buena compra.
Eso si, no es como un celular normal, el uso es distinto, es cuestion de acostumbrarte a las dos pantallas y a lo que puedes hacer con ellas. pero tiene todas las funcionalidades de un celular. al final eso es, un concepto nuevo de celular.
La batería tiene muy buen desempeño a pesar de los 3,577 mAh, el procesador está de sobra, es un gama alta de un par de años, al abrir dos aplicaciones funciona a la perfección, lo probe con juegos y corre en graficos altos. en fin un gran equipo.
cumple con lo que viene en la descripción, funcionó a la perfección con AT&T en cdmx.
Joel –
– Beautiful design, feels very premium to hold and use.
– Once you get the hang of the two screens it becomes so natural to use. They allow for such a productive uninterrupted flow.
– UI has a few bugs here and there but nothing to really worry about, works fine for everyday use.
– If you’re in the Microsoft ecosystem it is a perfect device.
– Great for journalling, note taking, doodling with any Surface pen.
– (Useful device for those with ADHD as it encourages productive behaviour and note taking)
– Excellent as a secondary device, I don’t use it as a primary device.
– Probably the best reading device you can get.
– At its current price, it has great value for money.
Vaughanabe13 –
This is my first two-screen mobile device, and it was really just an impulse purchase to supplement my normal phone.
HARDWARE REVIEW:
It looks pretty ridiculous in my jeans pocket, but it does fit. It’s such a weird form factor because the screens feel both tall and wide. Forget about using a case with this, but the included bumper is actually decent enough and gives it some grippy-ness on a table. I’m sure some day one of the glass surfaces will crack and then I’ll be sad, but until then it looks great. Hardware wise this thing is marvel of engineering, and it’s a complete head-turner. I have gotten multiple “WHAT IS THAT?!?” type of reactions from coworkers when I unfold it, and that’s saying something. I love that the screens fold completely 180 and fold completely flat. I love the glacier white color and all the glass. The fingerprint reader works well enough. I don’t use the camera because everyone says it sucks anyway, and my normal Pixel 5 takes great pics so I will continue using that if I need a camera. Battery life is good enough from what I have seen so far.
Rating: 5/5
SOFTWARE REVIEW:
Having two screens opens up a surprising amount of productivity and new ways to use a phone-like device. Basic things that are frustrating on tiny phones are easy on this device. Opening one app, copying some text, opening a second app, pasting the text – now trivially easy to do. On another phone it’s awful and slow, but on this device you can just have both apps open at once and seamlessly copy data/text/etc. between them. I was looking for a new camera lens and I was easily able to multitask searching, youtube video reviews, look up prices, etc. I like that I can just flip the screens/orientation dynamically based on what I’m doing, and it’s more of a delight than using a tablet.
Where this device becomes frustrating is that it doesn’t reach its full potential. For example, apps like Gmail and Edge browser are mostly optimized for the two screens which is great, but they each have quirks that make them less than perfect. Gmail doesn’t allow you to resize the windows and you pretty much just get one layout. On Edge browser, you cannot open two separate windows so that you can have two tabs open at once. You can kinda-sorta do that but it’s frustrating, because it only works if you long-press a URL link and select “Open on other window”. In other words you cannot simply drag a tab from one screen to another like you can with an app. You also cannot have two instances of Edge open. So it’s like 80% what I want it to be, but that other 20% is really frustrating. It seems like 2-screen web browsing would be one of the biggest selling points of the device but they haven’t quite reached that “native integration” type of of experience. Also, not many apps are optimized for the two screens. Some apps are “good enough” at using two screens, such as ‘Infinity for Reddit’, but if you want to customize the layout you cannot do it. In contrast, most apps simply do not work well across both screens due to the screen border. Some apps and webpages scale weird. If I want to watch a video on my reddit app, I basically have to keep the app constrained to one display, because the app/phone isn’t smart enough not to span the video across the gap between the displays.
Another thing I noticed is that the display refresh isn’t perfect, it feels slightly laggy compared to other flagship devices these days. The specs claim 60hz but sometimes it feels less. Also when you scroll your finger on one screen, sometimes the other screen lags behind just a bit in the scrolling, but that’s just a minor nitpick.
The Kindle app is an absolutely perfect implementation for reading books and is optimized for both displays.
Regarding the software keyboard (Microsoft SwiftKey), it’s actually fantastic and I love all of the customizability. You can change the keyboard layout type, size, span type, etc. It’s super easy to switch on the fly. You can set a floating keyboard and position it where you want. You can make it a two-handed thumb keyboard split between both screens. You can resize both vertical and horizontal to match your actual thumb reach. You can change the keyboard layout (qwerty, dvorak, etc.), and you can add a number row or arrow keys, etc. You can set it up as a one-handed keyboard on either screen. It’s just such a well thought-out keyboard design, I absolutely love it and it is a pleasure to use. It also has a great clipboard manager that lets you pin items for quick restore. The keyboard itself is a 5/5.
Software Rating: 3.5/5
OVERALL:
Ultimately I enjoy this device once you get used to the limitations. When you figure out the strengths and stick to that, it’s great. I love the workflow improvements compared to my other devices and I love the keyboard versatility. The current value is insane when you look at how cheap it is now compared to the original launch price, it’s a no-brainer at this price if you want a second device. Plus MS keep updating the software and now it has Android 12, and the device is even better for it.
Overall Rating: 4.5/5
Solom01 –
Beach Camera did a great job. It got here quickly and in great shape = it is obviously an unlocked, new unit and everything works fine. At the price of a little over $300 it makes a fantastic toy – but keep in mind that Microsoft obviously never spent a moment thinking about using this as a phone. It’s delicate as all get out with 4 glass surfaces and a USB C charger port that will break if you look at it the wrong way. Forget about trying to find a case that will work on this since in order to use the camera or to use it as an actual phone you have to fold it – which a case prevents you from doing. Although it seems like it has improved some the touch sensitivity is nothing to write home about, and its now on Android 12 so the software is not too buggy (although they did not implement the 12L taskbar system). Compare to the Samsung fold 4 which is very usable as a phone and a tablet the duo is half baked, but the fold is 2k whereas the original duo is $320 odd dollars. At this price it makes a great Kindle reader and a fun toy to play with. Just make sure you have a real phone for when you have to make phone calls.